Thursday, May 8, 2014 at 12:49AM
Help. I’ve got a customer that whenever he prints out any files that he downloads, they come out as you see here. It is NOT a printer issue. He seems to think it is an Adobe Reader issue. The files look perfect on the screen, but print out like this. I have printed out the exact same files he has on multiple computers and multiple printers and they come out perfect. He thinks it is some type of security encryption, but we don’t use any. Anybody have any guesses, or ideas on whats going on. He has tried different computers and printers and always gets the same thing. I’m stumped.